Refund policy
Terms and Conditions:
- We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- To start a return, you can contact us at homewarepk@gmail.com. If your return is accepted, we’ll share instructions on how and where to send your package.
- Once your return is approved, you’ll be refunded within 5 working days.
- Delivery charges for the return will not be refunded.
You can always contact us for any return questions at homewarepk@gmail.com.
Exceptions / Non-Returnable Items:
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges:
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. Delivery charges for the exchange will not be refunded.
If more than 15 business days have passed since we’ve approved your return, please contact us at homewarepk@gmail.com.